Terms & conditions

Refunds

You registration is non-refundable once purchased. Cancellations of your travel and/or hotel reservations are your own responsibility. Please notice, that if you can't attend for any reason you are responsible to cancel your room and flights.

Transferring your Ticket

We know that things might happen that lead to the fact that you can't attend. As we do not refund any tickets, we give you the opportunity to transfer your ticket to another person. Ticket changes though cost time that we, the closer we get to the event, do not have. Therefore, all changes before October 6th are free. Changes after October 5th cost €20 (incl. 19% VAT). However, we are not able to transfer your registration after a certain date. So be sure to let us know as soon as possible if you can't attend. Changes submitted after October 12th, 2014 can't be issued. In summary this means:

Cancellation

The organizers can change the date of the event or cancel the event due to low numbers of registrations. If the event is cancelled any registered attendee gets back the full entrance fee. If a part of your registration – e. g. a workshop – is not taking place you get back the fee for the booked part, excluding the fee for the parts you still attend. Further claims against the organizer are not possible. In case that a trainer is not able to give the workshop, the organizer has the right to find an adequate replacement.

Prices

All prices mentioned on this website are including German VAT of 19%. All conference and workshop tickets also include the booking fee of our partner ti.to. The ticket price for the conference and the workshops does not cover any travel or accommodation.

Accessibility

Please contact us, if you want to attend the conference and have any special requirements such as access for wheelchairs. We will do our very best to accommodate you.

Photos, Videos and Quotes

It may happen that we shoot videos and photos at the event. With your registration you grant us the right to use such material taken over the days. Quotes given on interviews, twitter or on our feedback forms maybe used for future event marketing. Fully credited wherever possible of course.

If you want to take photos, we are happy that you want to share them with the other attendees and publish them. Let us know where to find them and we gonna tell the other attendees about it. The official hashtag to be used is #bono13. Video and sound recording of any session or workshop at the whole event is NOT permitted unless permission is given by the organizer of the event.